Returns & Exchanges
At Bluebella, we want you to feel confident and empowered in your lingerie; if your purchase isn't a perfect fit, you can return unwanted items within 30 days of receipt. Please ensure all items are unworn, in their original packaging, and with all tags and hygiene strips intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all labels are attached and the products are in pristine condition.
Label and Post
Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing